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Community Manager

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💎 Seniority level: Manager, 2-3 years

📍 Location: Nigeria

🔍 Industry: Cryptocurrency exchange

🏢 Company: Busha👥 11-50💰 $4,200,000 Seed about 3 years agoMobile PaymentsBlockchainMobile AppsVirtual Currency

🗣️ Languages: English

⏳ Experience: 2-3 years

🪄 Skills: Project ManagementBlockchainData AnalysisContent creationCustomer support

Requirements:
  • 2-3 years of experience in content writing within the tech, finance, or cryptocurrency industry.
  • Strong understanding of cryptocurrency, blockchain, and digital finance concepts.
  • Creative thinker capable of executing strategies for enhanced engagement.
  • Excellent written and verbal communication skills with attention to detail.
  • Strong organizational skills to manage multiple tasks and campaigns.
  • Ability to interpret data and analytics for content decisions.
  • Proficiency in social media management tools and community platforms.
  • Empathetic conflict resolution and adaptability to social media trends.
  • Event planning experience for virtual or physical community-building events.
Responsibilities:
  • Develop and maintain active engagement with community members across various platforms.
  • Implement strategies for community growth by identifying new audiences and collaborating with influencers.
  • Create and share valuable content, stimulate conversations, and respond to discussions.
  • Address community questions and feedback, escalating as necessary.
  • Organize online and offline events to strengthen community bonds.
  • Act as a brand ambassador and monitor online conversations to maintain a positive image.
  • Support new users in onboarding, answering questions, and aiding navigation.
  • Analyze community engagement metrics and optimize strategies based on insights.
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