Remote Bilingual Customer Service Specialist (Level 1)

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Requirements:

• Ability to engage effectively with customers over the phone.
• Motivation to meet high productivity, performance, and quality guidelines.

Responsibilities:

• Conduct various basic call types to panelists, respondents, and other customers.
• Support tasks such as scheduling, data collection, basic troubleshooting, action reminders, and handling inbound services.
• Aim to capture the attention of homes and motivate them to respond to calls.