Senior Process Manager (London, UK)

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Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field; Master’s degree or relevant certifications (e.g., Six Sigma, Lean) is a plus.
• 7+ years of experience in process management or operations.
• Minimum of 3 years in a leadership or senior management role.
• Proven experience in managing and optimizing digital workflows.
• Experience working with cross-functional teams for process improvements.
• Familiarity with process improvement methodologies like Lean and Agile.
• Strong analytical skills and project management abilities.

Responsibilities:

• Map current workflows, identifying areas for automation.
• Lead initiatives to streamline the certification process.
• Collaborate with product and engineering teams for optimizing automation solutions.
• Use data insights for tracking metrics and recommending improvements.
• Oversee certification process integration with various systems.
• Collaborate with training team for employee onboarding on new systems.
• Build and mentor a team of process specialists.