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Full Time Bilingual Medical Assistant (Remote)

Posted 5 days agoViewed

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💎 Seniority level: Entry, 2 years

💸 Salary: 20.0 USD per hour

🔍 Industry: Healthcare

🗣️ Languages: English, Spanish, Mandarin, Cantonese, Russian

⏳ Experience: 2 years

Requirements:
  • Fluency in English and Spanish/Mandarin/Cantonese/Russian (required).
  • Minimum of 2 years of experience working in a healthcare setting (required).
  • Ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required).
  • 2+ years experience with PCP office and/or working with a health plan in care coordination (required).
  • Knowledge of medical terminology (required).
  • Experience communicating with patients via phone/telehealth (required).
  • Understanding of chronic care management processes (required).
  • Customer service mindset for both internal and external customers (required).
  • Medical Assistant and/or Medical Scribe Certification (required).
  • Proficiency in computer software navigation; data entry and data cleansing.
  • Fundamental knowledge of Google Docs, Sheets, Slides or similar.
  • Ability to work effectively in an interdisciplinary team.
Responsibilities:
  • Assist the team in coordinating the care of members enrolled in Medicare's chronic care management program.
  • Conduct periodic telephonic outreach calls to members, caregivers, and care team members.
  • Document interactions in the appropriate platform to ensure compliance.
  • Collaborate with the provider and staff in care coordination for CCM patients.
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