Senior Manager, Account Management - Bilingual (Mandarin/English)

Posted 11 days agoViewed

💎 Seniority level: Manager, 5+ years in 3PL supply chain account management or e-commerce logistics; 3+ years managing and leading teams

📍 Location: Alaska, Arizona, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Massachusetts, Nebraska, Nevada, New Hampshire, New Jersey, North Dakota, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Washington & Wyoming

🔍 Industry: ECommerce logistics

🗣️ Languages: Mandarin, English

⏳ Experience: 5+ years in 3PL supply chain account management or e-commerce logistics; 3+ years managing and leading teams

🪄 Skills: LeadershipProject ManagementAmazon FBAData AnalysisNegotiationCoachingAccount ManagementFluency in EnglishStakeholder management

Requirements:

Bilingual proficiency in Mandarin and English with strong communication skills.
Bachelor’s degree in Business, Finance, Project Management or Client Services.
5+ years of experience in 3PL supply chain account management or e-commerce logistics operations.
3+ years of experience in managing and leading teams.
Proven track record of managing 3PL clients with net sales exceeding $50 million annually.
Experience in e-commerce logistics, preferably Amazon SFP.
Ability to communicate and influence at all organizational levels.
Strong problem-solving aptitude and creative thinking.

Responsibilities:

Build and lead a high-performing team of Account Managers.
Contribute to the development and execution of the vision and strategy for the Platform Services division.
Help brands that use Spreetail's fulfillment services grow their sales and profitability.
Find and implement ways to reduce costs and improve supply chain efficiency.
Establish and optimize processes and systems for the Account Management team.
Manage relationships and contracts with strategic accounts.
Build and maintain strong relationships with internal and external stakeholders.
Monitor and analyze performance and provide actionable insights.

Apply