Reporting Analyst - Remote

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Requirements:

• 4 - 5 years of experience in reporting and analytics required.
• Bachelor’s in computer science, business, or related field or equivalent combination of education and experience required.
• Experience working in the service industry and understanding operational costs required.
• Experience using VBA, Visual Studios, SSMS, and Tableau/Power BI preferred.
• Focus on problem-solving and proactive process improvement.
• Understanding of Financial statements and General Ledger.
• Ability to set and meet deadlines under pressure.
• Experience creating presentations for high-level leaders required.
• Excellent attention to detail.

Responsibilities:

• Creates, develops, and maintains reports, datasets, ad hoc requests, and dashboards for service managers using system tools and databases.
• Monitors reporting performance against agreed service industry metrics.
• Creates new Tableau dashboards, automates current reports, and identifies future reporting needs.
• Participates in business analysis activities and operation reviews with service leaders to present data.
• Translates business requirements into specifications for required reports and dashboards.
• Assists in training and mentoring other Data Analysts and service leaders.