ApplyCustomer Success Engineer, West
Posted about 1 month agoViewed
View full description
📍 Location: US West Coast (Mountain, Pacific, Alaska, and Hawaii time zones), Mountain, Pacific
💸 Salary: 100000.0 - 140000.0 USD per year
🔍 Industry: Frontend Cloud / Web Development
🗣️ Languages: English
🪄 Skills: Cloud ComputingFrontend DevelopmentReact.jsServerlessNext.jsTroubleshooting
Requirements:
- Frontend development experience with Next.js.
- Understanding of modern web architecture, frontend frameworks like React, cloud technologies, serverless computing, and DNS.
- Exceptional communication skills.
- Comfortable working with a fully remote, globally distributed team.
- Available to work within a weekend and on-call rota.
Responsibilities:
- Solving interesting cases for Vercel customers.
- Troubleshooting customer issues alongside our engineering team.
- Working with other Vercel teams to provide advice and assistance, both internally and externally.
- Developing and improving internal tools alongside engineering.
- Specializing in a few product areas and owning that within the team.
- Improving existing, and identifying new, internal documentation, processes and policies.
- Assisting Customer Success Managers with Enterprise requests.
Apply