Publishing Operations Analyst

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Requirements:

• Degree in a related field is required.
• Analytical, critical thinking and problem-solving abilities.
• Strong project management skills.
• Adaptable and capable of working in various paced environments.
• Takes initiative and seeks high performance standards.
• Technological and computer knowledge.
• Knowledge of business policies and regulations.
• Able to multi-task and prioritize tasks effectively.
• Self-motivated and able to work independently.
• Ability to synthesize, document, and present data effectively.
• Demonstrated scholarly publishing experience preferred.
• Familiar with process improvement methodologies such as Lean Six Sigma.
• Confident in working with data in tools like Sisense and Tableau.
• Familiar with database management software, SQL, and VBA a plus.
• Excellent communication and presentation skills, both written and oral.
• Highly organized, detail-oriented, and proactive in solving problems.
• Must possess a growth mindset.
• Ability to work under tight deadlines while maintaining quality.

Responsibilities:

• Lead and participate in projects to improve the efficiency of publishing workflows.
• Analyze existing and future processes for improvement opportunities across journal portfolios.
• Develop and pilot new publishing workflows in line with PLOS objectives.
• Conduct root-cause analysis to design solutions for inefficiencies in publishing workflows.
• Spearhead development of business requirements for systems to support efficient workflows.
• Collaborate with teams and suppliers to create plans for process change.
• Define and develop metrics to monitor publishing workflow performance.
• Partner with Research Insights and Data teams for data management.
• Analyze cost and performance data for opportunities to improve efficiency.
• Build consensus around change initiatives across the organization.