Senior Site Reliability Engineer - SRE - 12 months rolling contract

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Requirements:

• Strong experience working in an AWS-hosted environment.
• Experience in supporting production workloads and firefighting.
• Knowledge of SRE best practices and common issues.
• Experience with system monitoring tools.
• Understanding and experience with distributed databases.
• Solid understanding of Linux and Networking fundamentals.
• Background in back-end development, including API usage and creation.
• Knowledge of Security for network and containers.
• Understanding of container orchestration, especially Kubernetes.
• Experience managing Relational and Non-relational databases, including backup and restore operations.
• Familiarity with automation/configuration management tools, preferably CDK or Terraform.

Responsibilities:

• Design, build, and maintain the Goodnotes infrastructure, adhering to Dickerson's Hierarchy of Reliability.
• Design, refine, and execute new and existing playbooks.
• Educate various teams in SRE best practices, assisting in design and capacity planning.
• Serve as the go-to person for higher-level escalation for applications.
• Improve SLAs, optimize latency and error rates.
• Enhance system monitoring, health reporting, and logging.
• Implement and maintain security practices.