Client Success Executive

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Requirements:

• Bachelor's degree
• 5+ Years of Client Success experience
• 5+ Years of Healthcare Experience, provider-side preferred
• Healthcare consulting experience highly desirable
• Prior experience with clinical provider workflows in ambulatory and inpatient settings
• Experience utilizing analytics to craft narratives
• Strong project management and presentation skills
• Self-starter with startup experience
• Ability to effectively communicate and present information
• Ability to travel up to 40%

Responsibilities:

• Establish and maintain effective relationships with client C-Suite and stakeholders.
• Understand optimized workflows and support clients in best practices.
• Meet with key client executives regularly to review KPIs and ROI.
• Secure seamless transition from Implementation to ongoing value realization.
• Evaluate client health to mitigate risk and assess growth opportunities.
• Analyze data and communicate value to C-Suite and clinical audiences.
• Contribute to internal process improvement efforts.
• Document engagement and share updates with cross-functional teams.