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Remote Dierenarts Adviseur

Posted about 2 months agoViewed

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💎 Seniority level: Junior, 3 jaar

💸 Salary: 15.0 - 20.0 EUR per hour

🔍 Industry: Huisdierenvoeding

🏢 Company: Butternut Box👥 501-1000💰 $353,437,177 Private over 1 year agoPetE-CommerceSubscription Service

🗣️ Languages: Nederlands, Engels

⏳ Experience: 3 jaar

Requirements:
  • Geregistreerde veterinaire verpleegkundige / dierenarts assistent of dierenarts.
  • Minimaal 3 jaar relevante werkervaring.
  • Expertise in hondenvoeding met passie voor evenwichtige diëten.
  • Vaardigheden voor het leveren van uitstekende klantenservice via videobellen of telefoongesprekken.
  • In staat om zelfstandig en in teamverband te werken.
  • Empathisch met oog voor detail.
  • Betrouwbare internetverbinding en passie voor honden.
  • Vloeiend in Nederlands en Engels.
  • Beschikbaar voor 10 uur per week.
Responsibilities:
  • Je biedt deskundig advies aan klanten, helpt hen hun huisdieren gezond en gelukkig te houden.
  • Je voert telefoon- en video-consults van maximaal 20 minuten, gevolgd door ongeveer 10 minuten om het gesprek te verwerken.
  • Je werkt samen met productteams om gezondheidsproblemen bij Butternut-honden te identificeren en op te lossen.
  • Je verzamelt klantinzichten en feedback en vertaalt deze naar verbeteringen aan producten en processen.
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