Client Success Manager | $60K-$70K + Commission + Remote | Mission Driven Health Professionals Coaching Firm

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💎 Seniority level: Manager, 4-7+ years

📍 Location: Canada, USA

💸 Salary: 70000 - 100000 USD per year

🔍 Industry: Health & Fitness Coaching

🗣️ Languages: English

⏳ Experience: 4-7+ years

🪄 Skills: LeadershipBusiness DevelopmentProduct ManagementCross-functional Team LeadershipGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsWritten communicationCoachingAccount ManagementDigital Marketing

Requirements:

4-7+ years of experience in client success/account management or similar roles in coaching services or digital marketing.
1+ years of experience in digital marketing including webinars, funnels, ads, and social media.
Comfortable working in a fast-paced, growth-minded environment.
Well-organized and capable of handling a large client load.
Consistent presence and reliability within the team.
Studied or certified by influencers in the coaching space.

Responsibilities:

Conduct onboarding calls with new clients to ensure clarity on how to get started.
Guide clients through the Program via 1:1 and group calls.
Update CRM (Ontraport) with client notes and manage their status.
Conduct renewal conversation calls at the end of 12-month contracts.
Engage in the private Skool community to support clients.
Attend weekly team and client success meetings.
Submit weekly reviews on client progress and KPIs.

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