ApplySenior Customer Success Manager, APAC (Remote)
Posted 3 months agoViewed
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π Seniority level: Senior
π Location: Australia
π Industry: Technology, public sector, national defense, financial services
π£οΈ Languages: English
πͺ Skills: Project ManagementProduct ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation
Requirements:
- Innovative and customer-obsessed mindset.
- Experience in customer success management.
- Ability to collaborate with internal teams.
Responsibilities:
- Help customers drive maximum value from their Mattermost investment.
- Focus on the enterprise market segment.
- Work closely with internal stakeholders such as Enterprise reps, Technical Account Managers, Marketing, and R&D.
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