Apply

Senior Customer Success Manager, APAC (Remote)

Posted 3 months agoViewed

View full description

πŸ’Ž Seniority level: Senior

πŸ“ Location: Australia

πŸ” Industry: Technology, public sector, national defense, financial services

πŸ—£οΈ Languages: English

πŸͺ„ Skills: Project ManagementProduct ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:
  • Innovative and customer-obsessed mindset.
  • Experience in customer success management.
  • Ability to collaborate with internal teams.
Responsibilities:
  • Help customers drive maximum value from their Mattermost investment.
  • Focus on the enterprise market segment.
  • Work closely with internal stakeholders such as Enterprise reps, Technical Account Managers, Marketing, and R&D.
Apply