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Senior Customer Success Manager, APAC (Remote)

Posted about 1 month agoViewed

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💎 Seniority level: Senior

📍 Location: Australia

🔍 Industry: Technology, public sector, national defense, financial services

🗣️ Languages: English

🪄 Skills: Project ManagementProduct ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:
  • Innovative and customer-obsessed mindset.
  • Experience in customer success management.
  • Ability to collaborate with internal teams.
Responsibilities:
  • Help customers drive maximum value from their Mattermost investment.
  • Focus on the enterprise market segment.
  • Work closely with internal stakeholders such as Enterprise reps, Technical Account Managers, Marketing, and R&D.
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