Security Field Engineer

Posted 25 days agoViewed

📍 Location: United States

💸 Salary: 225000 - 250000 USD per year

🔍 Industry: AI cybersecurity

🪄 Skills: LeadershipProject ManagementArtificial IntelligenceCloud ComputingCybersecurityMachine LearningProduct ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsCollaborationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Requirements:

Manage customer interactions and ensure customer success.
Collaborate with product, sales, and marketing teams.
Implement customer success criteria during and after pilot phases.

Responsibilities:

Manage ongoing or in-progress customer engagements.
Work closely with the platform product team on customer requests, bugs, or enhancements.
Develop and integrate specific customer detection use cases or integrations.
Normalize datasets/login in customer environments.
Assist with customer presentations and demos.
Help automate tasks related to customer onboarding.
Assist in new feature development and product strategy based on customer feedback.

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