Remote Account Manager - UK & Ireland

Posted 2 months agoViewed

💎 Seniority level: Manager, 2+ years

📍 Location: UK & Ireland

🔍 Industry: Salesforce consulting

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: SalesforceCommunication SkillsNegotiationAccount ManagementRelationship managementCustomer Success

Fluent in English, both written and verbal.
Strong communication, negotiation, and teamwork skills.
Comprehensive knowledge of the IT industry and its major processes.
Minimum 2 years of experience in account management or customer success management.
Previous experience with creating and implementing account development plans and strategies.

Establish and nurture strong long-term relationships with client companies and key personnel.
Understand the specific business operations of clients.
Collaborate with VRP team and client leaders to identify and propose solutions for potential issues.
Create an account development plan and strategy.
Ensure client satisfaction and growth in partnership with production teams.
Resolve ongoing issues and problems.
Coordinate sales and pre-sales activities, including pitches and proposals to support account strategies.
Ensure profitability and financial efficiency on assigned accounts.

Posted 2 months ago

📍 UK & Ireland

🧭 Contract

🔍 Salesforce consulting

🔧 Requirements

Fluent English, both written and verbal.
Strong communication, negotiation and team collaboration skills.
Strong knowledge of IT industry and how the major processes function.
2+ years in account management and/or customer success management.
Previous experience with creating and implementing account development plans and strategies.

💡 Responsibilities

Establish and nurture strong long-term relationships with client company and key people on client’s side.
Understand client business specifics and how it operates.
Identify potential issues in collaboration with VRP team and propose solutions.
Create account development plan and strategy.
Ensure general client satisfaction and growth in collaboration with VRP production teams.
Resolve ongoing issues and problems.
Conduct sales and pre-sales activities, support account development plan and strategy.
Ensure profitability and financial efficiency on assigned accounts.

SalesforceAccount ManagementClient relationship managementCustomer Success

Posted 2 months ago