Apply📍 Northeastern US
🧭 Full-Time
🔍 Healthcare technology
- Passionate about impacting acute and long-term post-acute care markets.
- Experience in a customer-facing role within a SaaS/tech company.
- Background in Healthcare Sales/Account Management/Customer Success, particularly in senior living.
- Track record of sustaining and growing complex relationships.
- Proficient communication and presentation skills.
- Ability to work independently in a remote setting.
- Expertise in data analysis with interpretation skills.
- Bachelor's degree in a relevant field or equivalent experience.
- Self-starter with a positive attitude and strong leadership abilities.
- Experience with CRM tools like Salesforce and/or Gainsight.
- Build and expand client relationships at various levels.
- Understand market segments and contribute to cross-functional initiatives.
- Develop joint customer success plans aligned with customer goals.
- Facilitate Executive Business Reviews to align desired outcomes.
- Act as a Trusted Advisor for strategic guidance and value.
- Coordinate with internal teams for expansion and retention.
- Identify sales opportunities alongside Account Executives.
- Manage customer expectations and develop Save plans for at-risk accounts.
- Onboard and mentor new team members.
LeadershipData AnalysisSalesforceStrategyData analysisCommunication SkillsCollaborationPresentation skillsDocumentation
Posted 2024-11-21
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