ApplyBilingual HR Support Representative with French and English
Posted 2 months agoViewed
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💎 Seniority level: Entry, Previous experience in administration, HR or customer service is an advantage.
📍 Location: Bulgaria
🔍 Industry: E-commerce, cloud computing, online advertising, digital streaming, artificial intelligence
🗣️ Languages: French, English
⏳ Experience: Previous experience in administration, HR or customer service is an advantage.
🪄 Skills: Communication SkillsCustomer serviceAttention to detailInterpersonal skills
Requirements:
- Excellent proficiency in French (min B2H) and good proficiency in English (B2).
- Strong business-level communication skills, both written and verbal, being responsive, kind, and polite.
- Strong attention to detail and interpersonal skills.
- Computer literate and numerate with a willingness to adapt to various systems and databases.
- Ability to manage confidential data with strict adherence to privacy standards.
- Ability to adapt in a fast-paced, dynamic environment.
- Previous experience in administration, HR or customer service is an advantage.
Responsibilities:
- Receive and log HR inquiries via phone and email.
- Resolve queries through efficient ticketing systems.
- Address employee inquiries on policies, benefits, and other HR-related matters.
- Maintain high-quality service levels and adhere to HR processes.
- Handle sensitive information with integrity and confidentiality.
- Take ownership of query resolution and individual performance metrics.
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