Customer Support Associate - Work from Home - Augusta, GA

View full description

Requirements:

• High School Diploma or GED is required.
• Great verbal and written communication skills.
• Working knowledge of Windows-based operating systems including Google Chrome.
• Ability to demonstrate product knowledge after the nesting period.
• Ability to adapt in a fast-changing environment.
• Must own a personal computer (not a Chromebook, Notebook, or MacBook).
• Webcam and internet access required.
• Must have a quiet workspace with a desk/workstation.

Responsibilities:

• Responsible for qualifying callers for programs, products, or services through outbound and inbound calls.
• Tasks include appointment scheduling, insurance lead qualification, patient recruitment, and medical appointment setting.
• Maintain professionalism and excellent communication while working with recognized companies.