INT Operations Director, Payments (Fraud & Risk)

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Requirements:

• Fluency in both written and spoken English.
• Bachelor's or Master's degree in Finance or related field.
• Advanced knowledge of global payment systems and regulations.
• Payment operations experience in tech, fintech, or gaming is an advantage.
• Proven experience in fraud, risk, KYC, and investigation.
• Expertise in managing and building wide teams.
• Strong analytical and decision-making skills.
• Understanding of compliance and risk awareness.

Responsibilities:

• Define, own, and manage core payment operations and metrics.
• Oversee development of fraud prevention and risk management strategies.
• Analyze market trends to improve customer experience.
• Monitor metrics to identify solutions and improvements.
• Investigate suspected fraudulent activities.
• Collaborate with cross-functional teams to enhance customer experience.
• Recruit and manage a team of professionals.
• Assess and manage changing payment landscapes.
• Ensure policy compliance and operational needs.
• Resolve end-user issues effectively.