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Solutions Consultant

Posted 2024-11-15

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💎 Seniority level: Senior, Minimum of 5+ years

📍 Location: UK, US, Germany, Spain, France, Netherlands, Bulgaria, Lithuania

🔍 Industry: Fintech

🏢 Company: Payhawk

🗣️ Languages: English

⏳ Experience: Minimum of 5+ years

🪄 Skills: StrategyCustomer serviceAccountingWritten communication

Requirements:
  • Minimum of 5+ years of experience in an ERP Implementation Role or similar (e.g., NetSuite, Microsoft Business Central).
  • Professional Accounting Qualification (e.g., ACA/ACCA/CIMA) preferred but not required.
  • Experience working in both pre-sales and implementation preferred.
  • Excellent verbal and written communication, customer service, and interpersonal skills.
  • Ability to build relationships with potential customers and understand their environment.
  • Ability to balance multiple competing priorities in a fast-paced environment.
  • Passion for problem-solving.
Responsibilities:
  • Develop and maintain expertise in feature functionality and practical application of all product offerings.
  • Participate in the RFI/RFP processes and respond to technical questions.
  • Deliver personalised live product demonstrations, including complex use cases.
  • Design, validate and document a product configuration and implementation strategy.
  • Provide accounting and/or accounting system expertise.
  • Collaborate with Sales and Account Management teams to drive new and expansion revenue.
  • Attend marketing events and support content reviews.
  • Collect and analyse feedback from prospective customers to inform product development.
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