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Business Intelligence Analyst (Sales & Customer Data) - (USA Remote)

Posted 2024-11-13

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📍 Location: USA

🔍 Industry: Education technology

🗣️ Languages: English

🪄 Skills: Business IntelligenceSalesforceTableauCollaboration

Requirements:
  • Salesforce administration technical knowledge and capability.
  • Experience with data load, export, maintenance, and integrity in Salesforce.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong collaboration skills with Sales, Marketing, Product, Engineering, and Finance.
  • Ability to communicate complex technical information clearly.
  • Certified Salesforce Administrator.
  • Certified Tableau Desktop Specialist.
  • Experience with BI tools like Tableau, Alteryx, Google Sheets, and Sisense.
Responsibilities:
  • Ensure sales leaders have access to consistent, timely sales data and reporting.
  • Maintain the integrity and quality of sales data in Salesforce.
  • Support data deduplication and matching activity.
  • Fix data issues in Salesforce and external BI tools in coordination with other teams.
  • Provide ad-hoc reporting support and consultancy.
  • Assist data needs related to mergers and acquisitions.
  • Support territory realignment and account allocation with necessary reports.
  • Oversee external reporting and data management activities.
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  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong collaboration skills across Sales, Marketing, and other departments.
  • Ability to communicate complex information to non-technical colleagues.
  • Certified Salesforce Administrator.
  • Certified Tableau Desktop Specialist.
  • Experience with BI tools such as Tableau, Alteryx, and Google Sheets.

  • Provide daily support to Sales and Customer Experience leaders in using data and BI.
  • Generate reports and data analysis for sales insights.
  • Ensure data quality and integrity in Salesforce and key BI tools.
  • Support external sales-related solutions and initiatives.
  • Provide ad-hoc reporting and data support as needed.
  • Manage data loads from key platforms to BI tools.

Business IntelligenceSalesforceTableauCollaboration

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