Apply

Community Manager, OKX Poland (remote)

Posted 2024-11-11

View full description

💎 Seniority level: Relevant experience in customer support

📍 Location: Poland

🔍 Industry: Cryptocurrency

🗣️ Languages: English, Polish

⏳ Experience: Relevant experience in customer support

🪄 Skills: BlockchainCommunication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:
  • Relevant experience in customer support.
  • Previous experience with key social media channels like Twitter, Telegram, and Discord.
  • Exceptional communication skills in English and Polish.
  • Strong understanding of cryptocurrency and blockchain terminologies.
  • Willingness to work flexible and extended hours to engage with the crypto community.
Responsibilities:
  • Manage local OKX community operations.
  • Grow the local online and offline OKX community by building a new user conversion strategy.
  • Drive interactions in the local OKX forums, instant messaging platforms, and chat groups to increase positive engagement.
  • Collaborate with internal departments to establish campaign objectives and identify solutions.
  • Explore new community platforms to facilitate user base expansion.
  • Organize online events, assist in offline meet-ups, and conduct product surveys.
  • Provide user feedback and valuable market insights.
  • Suggest new promotion strategies and reach measurable value.
  • Support KOL leads sourcing.
  • Assist in creating educational content for OKX products.
Apply