Apply

Community Manager, OKX Poland (remote)

Posted 3 months agoViewed

View full description

💎 Seniority level: Relevant experience in customer support

📍 Location: Poland

🔍 Industry: Crypto Exchange

🗣️ Languages: English, Polish

⏳ Experience: Relevant experience in customer support

🪄 Skills: BlockchainCommunication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCustomer support

Requirements:
  • Relevant experience in customer support
  • Previous experience with key social media channels (Twitter, Telegram, Discord)
  • Exceptional communication skills in English and Polish
  • Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
Responsibilities:
  • Manage local OKX community operations.
  • Grow the local online and offline OKX community by building a new user conversion strategy.
  • Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement.
  • Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
  • Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence.
  • Organize online events, assist in offline meet-ups, and conduct product and service surveys.
  • Provide user feedback and market insights.
  • Suggesting new ways to promote company offerings to the community and to reach measurable value.
  • Support KOL leads sourcing.
  • Support OKX products' educational content creation.
Apply