ApplyCommunity Manager, OKX Poland (remote)
Posted 3 months agoViewed
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💎 Seniority level: Relevant experience in customer support
📍 Location: Poland
🔍 Industry: Crypto Exchange
🗣️ Languages: English, Polish
⏳ Experience: Relevant experience in customer support
🪄 Skills: BlockchainCommunication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCustomer support
Requirements:
- Relevant experience in customer support
- Previous experience with key social media channels (Twitter, Telegram, Discord)
- Exceptional communication skills in English and Polish
- Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
Responsibilities:
- Manage local OKX community operations.
- Grow the local online and offline OKX community by building a new user conversion strategy.
- Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement.
- Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
- Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence.
- Organize online events, assist in offline meet-ups, and conduct product and service surveys.
- Provide user feedback and market insights.
- Suggesting new ways to promote company offerings to the community and to reach measurable value.
- Support KOL leads sourcing.
- Support OKX products' educational content creation.
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