Italian speaking Customer Support Agent in Greece with relocation included

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Requirements:

• Fluent in Italian and proficient in English.
• Previous experience in a customer service or support role preferred.
• Excellent communication skills and a warm, personable demeanor.
• Ability to work well both independently and as part of a team.
• Basic computer proficiency and familiarity with customer support software.
• Strong problem-solving capabilities and adaptability.
• Willingness to relocate to Greece and embrace a new cultural experience.

Responsibilities:

• Deliver exceptional customer support via phone, email, and chat in Italian.
• Assist customers in resolving their queries and issues effectively.
• Utilize support tools and resources to provide accurate solutions.
• Create a friendly and positive experience for every customer interaction.
• Document customer feedback and interactions for continuous improvement.
• Work collaboratively with colleagues to enhance service quality.
• Assist in training and onboarding new team members by sharing your knowledge.