ApplyItalian speaking Customer Support Agent in Greece with relocation included
Posted 3 months agoViewed
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💎 Seniority level: Entry, Previous experience in a customer service or support role preferred
📍 Location: Greece, Italy
🔍 Industry: Customer support
🏢 Company: Blu Selection Spain
🗣️ Languages: Italian, English
⏳ Experience: Previous experience in a customer service or support role preferred
🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingExcellent communication skillsAdaptability
Requirements:
- Fluent in Italian and proficient in English.
- Previous experience in a customer service or support role preferred.
- Excellent communication skills and a warm, personable demeanor.
- Ability to work well both independently and as part of a team.
- Basic computer proficiency and familiarity with customer support software.
- Strong problem-solving capabilities and adaptability.
- Willingness to relocate to Greece and embrace a new cultural experience.
Responsibilities:
- Deliver exceptional customer support via phone, email, and chat in Italian.
- Assist customers in resolving their queries and issues effectively.
- Utilize support tools and resources to provide accurate solutions.
- Create a friendly and positive experience for every customer interaction.
- Document customer feedback and interactions for continuous improvement.
- Work collaboratively with colleagues to enhance service quality.
- Assist in training and onboarding new team members by sharing your knowledge.
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