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Finish speaking Customer Support Agent with relocation included

Posted 2024-11-07

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💎 Seniority level: Entry, Previous experience in customer service or a similar role preferred

📍 Location: Finland, Greece

🏢 Company: Blu Selection Spain

🗣️ Languages: Finnish, English

⏳ Experience: Previous experience in customer service or a similar role preferred

🪄 Skills: Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:
  • Fluent in Finnish and proficient in English.
  • Previous experience in customer service or a similar role preferred.
  • Excellent communication skills with a warm and approachable demeanor.
  • Ability to work both independently and collaboratively within a team.
  • Basic computer proficiency and experience with customer support software.
  • Strong problem-solving abilities and adaptability.
  • Willingness to relocate and embrace a new cultural experience.
Responsibilities:
  • Deliver exceptional customer support via phone, email, and chat in Finnish.
  • Assist customers in resolving their queries and issues efficiently.
  • Utilize various tools and resources to provide accurate solutions.
  • Create a friendly and positive experience for every customer interaction.
  • Document customer feedback and interactions to support continuous improvement.
  • Collaborate with colleagues to enhance service quality.
  • Help onboard new team members, sharing your knowledge and expertise.
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