ApplyFinish speaking Customer Support Agent with relocation included
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💎 Seniority level: Entry, Previous experience in customer service or a similar role preferred
📍 Location: Finland, Greece
🏢 Company: Blu Selection Spain
🗣️ Languages: Finnish, English
⏳ Experience: Previous experience in customer service or a similar role preferred
🪄 Skills: Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingExcellent communication skills
Requirements:
- Fluent in Finnish and proficient in English.
- Previous experience in customer service or a similar role preferred.
- Excellent communication skills with a warm and approachable demeanor.
- Ability to work both independently and collaboratively within a team.
- Basic computer proficiency and experience with customer support software.
- Strong problem-solving abilities and adaptability.
- Willingness to relocate and embrace a new cultural experience.
Responsibilities:
- Deliver exceptional customer support via phone, email, and chat in Finnish.
- Assist customers in resolving their queries and issues efficiently.
- Utilize various tools and resources to provide accurate solutions.
- Create a friendly and positive experience for every customer interaction.
- Document customer feedback and interactions to support continuous improvement.
- Collaborate with colleagues to enhance service quality.
- Help onboard new team members, sharing your knowledge and expertise.
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