German speaking Customer Support Agent with relocation included

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Requirements:

• Fluent in German and proficient in English.
• Previous experience in customer service or support role preferred.
• Excellent communication skills with a warm and approachable demeanor.
• Ability to work both independently and in a team setting.
• Basic computer proficiency and experience with customer support software.
• Strong problem-solving abilities and adaptability.
• Readiness to relocate and immerse in a new cultural experience.

Responsibilities:

• Deliver exceptional customer support via phone, email, and chat in German.
• Assist customers in resolving queries and issues efficiently.
• Utilize various support tools to provide accurate solutions.
• Create a friendly and positive experience for every customer interaction.
• Document customer feedback and interactions for team improvement.
• Work collaboratively with colleagues to enhance service quality.
• Help onboard new team members, sharing your knowledge and expertise.