Workday Support Specialist (Hybrid in India)

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Requirements:

• Proficiency in Workday's reporting tools, including custom reports and dashboards.
• Knowledge of business process setup and management within Workday.
• Understanding of the security model, including user roles and permissions.
• Familiarity with Workday integration tools, such as Workday Studio.
• Skills in data import/export processes and maintaining data integrity.
• Comprehensive understanding of Workday's core modules and configuration.
• Proficient in analyzing data and identifying trends.
• Strong problem-solving and troubleshooting skills.
• Exceptional verbal and written communication abilities.
• Solid understanding of HR processes and best practices.
• Effective communication skills to assist users and provide training.
• Sharp focus on detail for data accuracy.

Responsibilities:

• Tailor Workday to align with YouGov’s HR policies and processes.
• Ensure data accuracy, integrity, and security in the Workday system.
• Implement security measures to safeguard employee information.
• Create and maintain reports for HR metrics and trends.
• Connect Workday with payroll, benefits, and attendance systems.
• Oversee changes to Workday, including testing and implementation.
• Assist employees and managers in using Workday effectively.
• Manage relationships with third-party vendors for Workday support.