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Healthcare Revenue Cycle - Client Relationship Manager- Remote

Posted 2024-11-02

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πŸ’Ž Seniority level: Manager, 4 years

πŸ“ Location: TN, OH, MN, WV, VA, KY, IA, MO, IL, KS, PA

πŸ” Industry: Healthcare

⏳ Experience: 4 years

πŸͺ„ Skills: LeadershipPeople ManagementSalesforceCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Healthcare Revenue Cycle experience is required.
  • 35%+ required travel.
  • Experience as a Relationship Manager within healthcare IT and revenue cycle management.
  • Provider based background recommended in PAS and/or PFS related roles.
  • Excellent skills in Salesforce.com or a similar CRM.
  • Experience with Healthcare Revenue Cycle, Registration and backend billing required.
Responsibilities:
  • Maintain relationships with clients at an operational level, connecting with clients regularly to assist with issue resolution and goals.
  • Facilitate Quarterly Business Reviews in tandem with Sales, documenting action items and future strategy.
  • Facilitate proactive use of the client Community to drive adoption for managing support cases and product enhancements.
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πŸ“ TN, OH, MN, WV, VA, KY, IA, MO, IL, KS, PA

🧭 Full-Time

πŸ” Healthcare Revenue Cycle Management

  • Healthcare Revenue Cycle experience is required.
  • 35%+ travel is necessary.
  • Familiarity with the full range of Experian Health products and services is preferred.
  • At least 4 years of experience as a Relationship Manager within healthcare IT or revenue cycle management, managing multiple provider accounts.
  • Provider-based background is recommended in PAS and/or PFS roles.
  • Proficiency in Salesforce.com or a similar CRM.
  • Experience with Healthcare Revenue Cycle, Registration, and backend billing is required.

  • Maintain relationships with clients at an operational level, connecting with the client regularly to assist with issue resolution and align enhancements with client needs.
  • Facilitate Quarterly Business Reviews with Sales, documenting action items and future strategies based on client successes and ROI.
  • Foster proactive client engagement with the Experian Health Community, promoting adoption for support case management and product improvements.

LeadershipProject ManagementData AnalysisProduct ManagementSalesforceCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-02
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