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Commercial Account Manager (Remote First)

Posted 3 months agoViewed

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πŸ’Ž Seniority level: Manager

πŸ“ Location: Canada

πŸ” Industry: InsurTech

πŸ—£οΈ Languages: English

πŸͺ„ Skills: LeadershipBusiness DevelopmentPeople ManagementCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Client-centered insurance professional.
  • Holds themselves to the highest standards.
  • Aligns their success with that of the customer.
Responsibilities:
  • Responsible for working with existing clients.
  • Provide insurance guidance.
  • Deliver an unmatched customer experience.
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πŸ“ Canada

🧭 Full-Time

πŸ” InsurTech

  • Hold a valid broker license for your province.
  • CIP/CAIB/CRM is considered an asset.
  • 1-5 years of experience in insurance, with commercial broking experience as an asset.
  • Passionate about customer experience.
  • Demonstrate persistence and agility to meet set targets.
  • Excellent written and verbal communication skills.
  • Attention to detail and flexibility in managing multiple clients.

  • Support and effectively onboard new customers to your base of accounts.
  • Review all new submissions and policy data for accuracy and handle policy changes.
  • Manage multiple clients and promptly answer all customer queries regarding insurance policies.
  • Maintain the existing book of business by issuing certificates and processing endorsements.
  • Communicate with clients to understand their insurance requirements and make recommendations.
  • Review and advise on gaps in coverage, suggesting additional coverages.
  • Liaise with insurance partners to create optimal insurance packages for clients.
  • Collaborate with colleagues to achieve shared goals.
  • Deliver meaningful client experiences with each interaction.
  • Upsell and cross-sell to the current book of business.
  • Process remarkets.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceAttention to detail

Posted 3 months ago
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