Virtual Assistant (Billing)

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Requirements:

• Should be comfortable using technology and eager to learn new tools.
• Strong written and verbal communication skills.
• Attention to detail and commitment to accuracy.
• Able to handle multiple tasks in a fast-paced environment.
• Previous experience in customer support is required.
• Experience in the collecting/billing industry is required.

Responsibilities:

• As a Virtual Assistant, you'll be the frontline of our operations.
• You'll handle incoming calls, emails, and chats, providing exceptional service and support.
• Your role will include triaging customer inquiries, documenting interactions in our CRM, and ensuring data accuracy across systems.
• Your ability to multitask and communicate effectively will be key in helping us maintain high standards and deliver outstanding service.