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Dutch speaking Customer Support Agent with relocation included

Posted 2024-10-21

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💎 Seniority level: Entry, Previous experience in customer service or a similar role is a plus

📍 Location: Netherlands, Greece

🔍 Industry: Customer Support

🏢 Company: Blu Selection Spain

🗣️ Languages: Dutch, English

⏳ Experience: Previous experience in customer service or a similar role is a plus

🪄 Skills: Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:
  • Fluent in Dutch and proficient in English.
  • Previous experience in customer service or a similar role is a plus.
  • Excellent communication skills and a friendly, approachable personality.
  • Ability to work well in a team and independently.
  • Basic computer skills and familiarity with customer support software.
  • Strong problem-solving skills and adaptability in handling inquiries.
  • Willingness to relocate and embrace a new cultural experience.
Responsibilities:
  • Deliver exceptional customer support via phone, email, and chat in Dutch.
  • Handle customer inquiries and resolve issues promptly and accurately.
  • Utilize support tools and resources to assist customers effectively.
  • Maintain a friendly and positive demeanor while interacting with clients.
  • Document customer interactions and feedback to drive continuous improvement.
  • Collaborate with teammates to enhance the customer support experience.
  • Assist in training new staff members, ensuring a smooth onboarding process.
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