ApplyDutch speaking Customer Support Agent with relocation included
Posted 4 months agoViewed
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💎 Seniority level: Entry, Previous experience in customer service or a similar role is a plus
📍 Location: Netherlands, Greece
🔍 Industry: Customer Support
🏢 Company: Blu Selection Spain
🗣️ Languages: Dutch, English
⏳ Experience: Previous experience in customer service or a similar role is a plus
🪄 Skills: Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationExcellent communication skillsProblem-solving skills
Requirements:
- Fluent in Dutch and proficient in English.
- Previous experience in customer service or a similar role is a plus.
- Excellent communication skills and a friendly, approachable personality.
- Ability to work well in a team and independently.
- Basic computer skills and familiarity with customer support software.
- Strong problem-solving skills and adaptability in handling inquiries.
- Willingness to relocate and embrace a new cultural experience.
Responsibilities:
- Deliver exceptional customer support via phone, email, and chat in Dutch.
- Handle customer inquiries and resolve issues promptly and accurately.
- Utilize support tools and resources to assist customers effectively.
- Maintain a friendly and positive demeanor while interacting with clients.
- Document customer interactions and feedback to drive continuous improvement.
- Collaborate with teammates to enhance the customer support experience.
- Assist in training new staff members, ensuring a smooth onboarding process.
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