Apply📍 United States
🧭 Full-Time
🔍 Manufacturing
🏢 Company: Xometry👥 501-1000💰 $75,000,000 Series E over 4 years agoArtificial Intelligence (AI)3D PrintingIndustrial EngineeringSoftware
- Prior project management, supply chain, and customer service experience required.
- A minimum of 3 years of related experience, preferably in manufacturing or operations.
- Bachelor of Science Degree in Supply Chain, Engineering, or Technical related field is preferred.
- Working knowledge of manufacturing processes, engineering drawings, mechanical and electrical inspection methods.
- Ability to perform root cause analysis and identify solutions.
- Strong organizational skills and ability to work in a dynamic environment.
- Strong communication skills (oral and written).
- Take actions to improve on-time delivery, quality, and customer satisfaction.
- Track and monitor the progress of numerous customer orders and partner jobs.
- Provide excellent customer and partner service by building relationships and providing timely updates.
- Apply technical knowledge to ensure timely job delivery.
- Understand supplier capabilities and oversee supplier performance.
- Assess and communicate the impact of manufactured part rejections.
- Manage customer complaints and replacements.
- Report on status, risk, and efforts to recover troubled orders.
LeadershipProject ManagementCommunication SkillsCustomer serviceOrganizational skillsCompliance
Posted about 2 months ago
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