Research Operation Specialist

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Requirements:

• 4+ years of relevant professional experience working with UX researchers and product designers.
• 2+ years’ experience in a product design or research team.
• 3+ years’ experience in developing operations infrastructure and processes.
• 1+ years’ experience in developing process automation using D365 or PowerApps.
• Strong organizational skills and ability to prioritize projects.
• Effective communication skills for interacting with cross-functional stakeholders.
• Experience leveraging data to inform decisions.

Responsibilities:

• Play a key role in supporting various product design research activities.
• Identify areas for enhancement and efficiency gains.
• Facilitate research and the tools needed for researchers.
• Collaborate to improve and standardize research processes.
• Engage with research team members to identify programming opportunities.
• Design and launch programs that enhance researcher impact.
• Define initiatives that establish operational systems and outcomes.
• Manage expectations and provide program updates.
• Support knowledge management by centralizing processes and resources.