Senior UX Designer

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Requirements:

• 5+ years in the industry working on the full life cycle of complex web/mobile applications.
• A demonstrable portfolio of data-informed digital design projects.
• Experience leading UX research and discovery workshops, and gathering and evaluating user requirements.
• Experience working with stakeholders in developing value proposition canvas, customer mapping, and identifying user journeys.
• Expertise in illustrating design ideas using storyboards, process flows, and sitemaps.
• Ability to identify and troubleshoot UX and CX issues.
• Extensive experience developing design systems for interactive interfaces.
• Ability to action on layout adjustments based on user feedback.
• Apply a human-centred design methodology approach and best practices to ensure that client needs and business goals are met and on-brand.
• Expert in Figma (and FigJam).
• Post-secondary degree in design, marketing, data sciences, business or related field.
• Understanding of HTML/CSS/JS.

Responsibilities:

• Lead qualitative stakeholder and user research workshops.
• Translate ideas and aspirations into user journey maps, high-level concepts, and visual designs.
• Lead the transformation of raw research data into meaningful scenarios, insights, and personas.
• Collaborate with strategy and stakeholders in defining product requirements, KPIs and product releases/roadmaps.
• Define and communicate interaction models.
• Facilitate prototyping workshops and hacking sprints.
• Utilize and adapt design systems in defining UI interactions and user journeys.
• Create user flows, wireframes, and information architectures to address user needs.
• Work collaboratively with clients to conduct usability testing sessions.