Apply📍 United Kingdom, Ireland, United States
🧭 Full-Time
🔍 Video Games
🏢 Company: Keywords Studios
- Minimum of 2 years’ experience of community management/social media in gaming on a professional basis.
- Excellent written and verbal communication skills in English.
- Bilingualism (particularly English with French, Spanish or German) is a plus.
- Passionate about video games and social media.
- Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook...).
- Expertise with social listening and social management best practices.
- Experience managing or moderating a thriving gaming community.
- Higher education in marketing, business administration, communication, adult education, or related fields.
- Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
- Responding to comments and player queries in a timely manner.
- Creating engaging content for social media.
- Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
- Assisting the developer by collating and reporting on player feedback.
- Helping foster and maintain a safe and welcoming environment for a game community.
- Moderating discussions and comments following set community guidelines.
- Proactively suggesting new ways to grow and care for your community.
- Creating and updating corresponding documentation as needed.
Game DesignGame DevelopmentCommunication SkillsAnalytical SkillsCollaboration
Posted 2024-10-15
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