Operations Specialist

Posted 4 months agoInactiveViewed

💎 Seniority level: Senior, 6 or more years

📍 Location: Spain

🔍 Industry: Music and technology

🗣️ Languages: English, Spanish, Catalan

⏳ Experience: 6 or more years

🪄 Skills: Project ManagementPythonSQLOperations ManagementCommunication SkillsAnalytical SkillsCollaborationProblem Solving

+2 years knowledge or experience in online music royalty distribution processes and their standards (DDEX, CISAC…)
+4 years experience in project management, technical account management, or client support in technical environments.
Ability to effectively communicate with team members, stakeholders, and external partners.
Highly organized, multitasker, and with strong attention to detail.
Initiative, drive, enthusiasm, and entrepreneurial attitude.
Excellent decision-making, critical thinking, and problem-solving.
Passion for listening, asking, understanding, and communicating.
Love for teamwork and learning.
Basic knowledge of SQL or NoSQL queries, Python and its frameworks.
Be comfortable dealing with a large amount of data and numbers.
Fluency in English is a must. Proficiency in Spanish and Catalan is highly appreciated, but not mandatory.

Delivering excellent services and results to clients, both internally and externally.
Implement and run Quality Assurance processes for every delivery.
Understanding clients’ needs and finding optimal solutions.
Discerning the technical capabilities of the tools and the team and translating them to clients.
Transforming clients’ challenges into opportunities for growth.
Creating better internal processes and leading changes.
Developing creative solutions for existing and new clients.

Posted 2 months ago

📍 Spain, Barcelona

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

3-5 years of professional experience in sales operations or a similar role.
Strong analytical skills and the ability to optimize complex processes.
Experience in managing cross-functional projects across international stakeholders.
Proficiency in SQL for data analysis, especially in sales.
Experience with Salesforce or similar outreach platforms.
Excellent communication skills for collaboration across cultures.
Proactive nature and adaptability in dynamic environments.
Fluency in English; additional languages are a plus.
Preferred familiarity with Tableau or other reporting tools.

💡 Responsibilities

Generate actionable insights through research and CRM data analysis to optimize sales processes.
Drive productivity by implementing product and CRM automations.
Enable global sales teams with training programs and tools.
Analyze sales execution and provide insights for improvement.
Manage data to provide reports and dashboards for informed decision-making.
Scale successful local initiatives into global projects.
Collaborate with market stakeholders and lead project management efforts.
Continuously improve sales operations processes for efficiency.

Project ManagementSQLBusiness AnalysisData AnalysisSalesforceTableauData visualization

Posted 2 months ago