Bilingual(Mandarin) Project and Release Manager - Canada/US

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Requirements:

• Bachelor’s degree in Computer Science or STEM discipline or experience in a software environment.
• Hands-on technical system operation experiences.
• Hands-on enterprise cloud software experiences.
• Good understanding of agile software development methodology, such as Scrum; good experience with Jira at the administrator level.
• Ability to break down complex projects and requirements into trackable milestones.
• Ability to work with technical and non-technical stakeholders at all levels within an organization.
• Exceptional verbal and written communication skills.
• Obsession with process, deadlines, and accountability.
• Resourceful, detailed-oriented, self-motivated, and proactive mentality.
• Bilingual language skills (English / Chinese).
• Bonus Points: Background in machine learning or data science, familiarity with cloud services (AWS etc.) and/or big data infrastructure, and skills in facilitation, situational awareness, conflict resolution, continual improvement, and transparency.

Responsibilities:

• Scrum master: Manage and drive end-to-end sprint processes for various engineering teams, facilitate product and engineering managers to conduct sprint planning, clarify requirements and prioritize tasks, monitor development progress, coordinate cross-team collaborations, and organize QA testing.
• Own and run metrics for the entire engineering team to monitor productivity and efficiency, deliver and analyze metrics every sprint, and drive improvement initiatives.
• Coordinate QA efforts for engineering developments and bug fixing to meet the system release schedule.
• Control the system release scope based on development progress and product demands, manage code cherry-picks, and ensure alignment with release schedules.
• Own the system release process and oversee release activities, manage communications during incidents, anticipate and plan for risks, and document them.
• Drive cross-team special engineering projects and participate in regular status meetings to capture minutes, drive follow-ups, and prepare reports for leadership.