Enrollment Specialist (Outbound Sales) - Preferred Hours: 8 AM to 5 PM PST

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Requirements:

• 2+ years of work experience in eye care, or a related field, preferred.
• 1+ years of sales experience, required.
• Proficient with Electronic Medical Record (EMR) systems, preferred.
• Outstanding communication skills, both written and verbal.
• Excellent organizational skills.
• Excellent customer service.
• Compassion and empathy.
• Ability to work remotely with reliable Wifi access.

Responsibilities:

• Engage with potential patients through outbound calls to promote and enroll them in our services.
• Provide detailed information about our services, highlighting the benefits and features to prospective patients.
• Address inquiries, concerns, and objections effectively to secure enrollments.
• Guide patients through the enrollment process, ensuring all necessary information is collected accurately.
• Maintain up-to-date knowledge of enrollment policies, procedures, and compliance requirements.
• Track and report enrollment activities, outcomes, and performance to supervisors.
• Utilize CRM software to document patient interactions.