Senior UX Researcher
New
P
Pulse Labs AI, Inc.User Experience Research
Brazil. Mexico. This is a 100% full-time remote US-based position, Mostly US working hours. At times, required to work before/after standard hours and weekends.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- Data AnalysisStakeholder managementGoogle Workspace
Requirements
- 7+ years working in a qualitative research role in a detail-oriented research operations environment.
- Expertise with data collection, analysis, and interpretation.
- Expertise leading complex, multi-faceted research projects.
- Knowledge of the end-to-end research lifecycle, including research methods/approaches and common analyses.
- Comfort presenting your own research and research prepared by others to senior-level stakeholders.
- Proficiency using emerging technologies and different software systems.
- Keen knowledge and use of AI products such as Gemini, NotebookLM, ChatGPT, Claude, etc.
- High comfort working with Google Docs, Google Sheets, or similar products.
- Experience and comfort working on a team of analysts and researchers.
- Graduate degree in psychology, research methods, human computer interaction, sociology, or related field.
Responsibilities
- Lead and execute research projects ensuring sound research methodology and analysis with little to no oversight.
- Work closely with customers to plan research projects according to customer requirements, timelines, and business goals.
- Provide support to customers throughout the research planning, execution, and delivery process that may include presenting research findings up to the Director or VP level.
- Create Toplines, Scorecards, Executive Summaries, Final Reports, Slide Decks, etc. that will serve as artifacts of contract fulfillment.
- Analyze research study responses from participant videos and transcripts, surveys, and other study data to develop key research findings and recommendations for customers.
- Mentor and coach analysts and more junior researchers on the UX Research Team and be open to serving as a manager to one or more analysts.
- Work closely with the Panel and Research Operations team members assigned to your projects to ensure execution is on track and data collected aligns with the requirements.
- Collaborate with senior-level leaders to improve our internal processes with creative ideas and by sharing what you learn from the research you lead.
- Provide feedback to the Design and Engineering teams about how to improve our internal tools and platforms.
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