Associate Project Manager
New
N
NarvarRetail technology
Remote - CanadaFull-TimeMiddle
Salary101,000 - 123,000 CAD per year
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Job Details
- Experience
- 2-4 years
- Required Skills
- Project ManagementSalesforceJiraRESTful APIsChange ManagementSaaS
Requirements
- 2-4 years of experience in client-facing project management, onboarding, or technical implementation.
- Bachelor’s degree or equivalent experience.
- Strong organizational skills and ability to manage multiple projects simultaneously.
- Excellent communication skills with technical and non-technical stakeholders.
- Proactive, problem-solving mindset.
- Experience working cross-functionally with technical and customer-facing teams.
- Comfort discussing technical concepts like APIs and data mapping.
- High accountability, adaptability, and curiosity.
Responsibilities
- Manage customer implementation projects end-to-end — from kickoff through post-go-live.
- Collaborate with cross-functional project teams, including Customer Engineers and other internal stakeholders.
- Serve as the primary point of contact for your customers throughout the implementation.
- Facilitate technical discussions and ensure customer requirements are translated into implementation plans.
- Support change management activities including scope adjustments, timelines, and issue resolution.
- Maintain project documentation, timelines, and communications with stakeholders.
- Identify risks and dependencies early and implement mitigation plans.
- Participate in post-go-live handoff and knowledge-sharing sessions.
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