Enterprise Key Account Director
New
F
FactoredAI ML Data
Location: United StatesFull-TimeDirector
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 8+ years
- Required Skills
- Data AnalysisCross-functional Team LeadershipNegotiationCustomer Success
Requirements
- 8+ years of experience in strategic account management, enterprise sales, or customer success.
- Proven track record of managing and growing large, complex, or enterprise-level accounts.
- Strong strategic mindset for designing long-term growth plans.
- Exceptional relationship-building and negotiation skills.
- Experience engaging senior executives and influencing stakeholders.
- Advanced analytical and problem-solving skills.
- Demonstrated leadership abilities and ability to drive outcomes without direct authority.
- Excellent organizational and prioritization skills.
- Outstanding communication skills in English, both written and verbal.
Responsibilities
- Own and strengthen executive-level relationships with strategic clients, including C-suite stakeholders.
- Drive strategic account expansion, including identifying new opportunities and leading negotiations.
- Oversee and monitor client satisfaction through structured check-ins and executive business reviews.
- Lead and coordinate cross-functional teams to resolve escalations and complex challenges.
- Assess clients’ evolving business needs and proactively recommend additional solutions.
- Collaborate with Sales, Operations, and Delivery leadership to design and execute strategic plans.
- Serve as the primary executive point of contact.
- Own account performance metrics, leveraging data to forecast growth and identify risks.
View Full Description & ApplyYou'll be redirected to the employer's site
