Specialty Operations Pharmacy Technician
New
Based in the United StatesFull-TimeMiddle
Salary40,000 - 52,300 USD per year
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Job Details
- Required Skills
- Microsoft ExcelData entryCustomer support
Requirements
- Active Pharmacy Technician license in Arizona, Florida, or Ohio (based on residence requirement).
- Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) certification required.
- Prior experience as a pharmacy technician or in a healthcare/call center environment.
- Strong data entry skills with high attention to detail and accuracy.
- Ability to manage multiple systems and competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office tools (Outlook, Word, Excel).
- Strong written and verbal communication skills for patient and provider interactions.
- Ability to follow structured processes while exercising sound judgment when needed.
Responsibilities
- Support pharmacists in the preparation, dispensing, and coordination of specialty pharmacy medications.
- Enter prescription orders accurately into pharmacy systems and ensure data integrity across workflows.
- Contact physicians and healthcare providers to clarify prescriptions and resolve order-related issues.
- Assist in maintaining adherence to specialty pharmacy programs, protocols, and operational standards.
- Provide customer support to patients and providers through phone and digital communication channels.
- Ensure compliance with pharmacy policies, procedures, and regulatory requirements.
- Manage multiple tasks simultaneously while maintaining accuracy and meeting operational timelines.
- Contribute to improving patient outcomes through effective coordination and communication.
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