Bilingual Medical Scheduling & Intake Specialist
New
W
Winning AssistantsHealthcare
El Salvador. Mexico. Venezuela, Bolivarian Republic of. Peru. Colombia. Chile, Monday – Friday, 8:00 AM – 5:00 PM Eastern Daylight Time; Saturday: 8:00 AM – 3:00 PMFull-TimeMiddle
Salary7 - 9 USD per hour
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Job Details
- Languages
- Spanish, English
- Required Skills
- Customer supportEHR
Requirements
- Fluent in Spanish and English
- Experience in a medical receptionist, healthcare support, or high-volume call environment
- Hands-on experience with EHR systems
- Strong phone presence with clear, professional communication
- Solid understanding of insurance verification and healthcare workflows
- Proficient in speaking and writing English clearly
- Access to a reliable laptop or desktop, high-speed internet, noise-canceling headset, and webcam
- Ability to submit NBI clearance or local police background check
Responsibilities
- Handle inbound and outbound patient calls with professionalism and empathy
- Schedule, confirm, and reschedule appointments to maximize provider availability
- Conduct patient intake, including demographics and insurance information
- Verify insurance eligibility and assist with basic billing-related questions
- Perform timely follow-ups, including lab result callbacks and appointment reminders
- Maintain accurate and up-to-date patient records in the EHR system
- Respond to patient inquiries and provide general front desk support
- Prioritize urgent and appointment-related calls effectively
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