Medical Virtual Assistant
New
W
Winning AssistantsHealthcare
Costa Rica. Argentina. Mexico. Venezuela, Bolivarian Republic of. El Salvador. Colombia. Preferred Candidate Location: [Philippines & Latin America], 8:00 AM – 5:00 PM CDTFull-TimeMiddle
Salary6 - 8 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Spanish, English
- Experience
- 1 year
- Required Skills
- Customer service
Requirements
- Fluency in both Spanish and English (verbal and written)
- At least 1 year of experience in medical front office, medical administrative, or care coordination roles
- Strong healthcare administrative background
- Familiarity with Elation or similar EMR systems
- Strong customer service and patient engagement skills
- Professional phone presence and compassionate demeanor
- Reliable laptop/desktop with high-speed internet (min 25 Mbps)
- Noise-canceling headset and webcam
- Ability to pass a local police clearance/background check
Responsibilities
- Manage appointment scheduling and patient communication
- Perform insurance verification and claims processing
- Coordinate referrals and manage patient records
- Communicate with providers and healthcare partners
- Handle patient inquiries via phone, email, and messaging
- Manage incoming faxes, emails, and texts
- Provide administrative support for billing
- Serve as provider and patient care coordinator
- Support remote patient monitoring activities
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