Flight Support Engineer
New
Brazil, 9pm to 5am BRTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Proficient in Portuguese, excellent written and verbal communication skills in English
- Required Skills
- PythonData AnalysisGitC++Linux
Requirements
- Experience flying fixed wing UAVs / model aircraft or large multirotors
- Experience with ground control and mission planning software
- Experience with mechanical and electrical systems, assembly, and troubleshooting
- Basic high voltage safety knowledge and comfortable working on 120 VDC, 20 ~ 30 kW systems
- Familiarity with linux, command line usage, git, Python and C++
- Proficient in Portuguese, excellent written and verbal communication skills in English
- Experience visualizing and analyzing data logs
- Knowledge of aircraft systems and manuals
- Experience interacting with customers in high-pressure operations
- Independent and motivated, with an extremely strong work ethic; able to self-direct and manage time
- Extreme attention to detail and thoroughness
- Willingness to travel around the country and spend several weeks working independently
Responsibilities
- Travel to and participate in commercial deployments (Brazil) to support flight testing, customer success and product support
- Serve as Pilot In Command or Ground Control Operator of experimental / developmental unmanned aircraft
- Lead and/or participate in ground and flight test events as Test Conductor or Test Crew member
- Guarantee continuous operations at customer sites by identifying, troubleshooting and fixing any arising issues
- Participate in customer technical support on-call rotations during the night shift, from 9pm to 5am BRT
- Recommend new features, improvements, design changes, etc. to the design team
- Triage any software and hardware bugs and raise most important issues to the relevant engineering teams
- Manage complex logistics in support of flight operations
- Interact regularly with internal operators and customers to ensure customer success
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