Customer Experience Associate
New
Anywhere in GreeceFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Dutch, English
- Required Skills
- Problem SolvingCustomer support
Requirements
- Strong written and verbal skills in both Dutch and English
- Work experience in retail or familiarity with e-commerce will be considered an asset
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- An entrepreneurial mindset
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
Responsibilities
- Be the primary point of contact for customer requests, representing the Netherlands leading online retailer
- Actively listen to what moves our customers and provide solutions either by phone calls, emails, or chats!
- Handle inquiries about product orders, payments and deliveries, as well as customer complaints
- Turning every customer into a happy customer!
- Exchanging ideas and solutions with your colleagues!
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