Customer Service Representative
New
The Work-from-home option is offered to candidates living in Greece or available to relocate.Full-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Italian, English
- Required Skills
- Problem SolvingTechnical supportCustomer support
Requirements
- Fluency in Italian
- Very good communication skills in English
- Exceptional communication & soft skills
- Problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced environment
Responsibilities
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
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