Customer Support Advocate
New
GreeceFull-Time
Salary not disclosed
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Job Details
- Languages
- Finnish, English
- Required Skills
- Communication SkillsProblem SolvingCustomer support
Requirements
- Native or near-native level in Finnish
- Good knowledge of English language (B2+ level)
- Great communication & soft skills
- Problem-solving skills
- Computer knowledge/tech savviness
- Work experience in customer support/assistance is an advantage
Responsibilities
- Communicate through chat & phone with subscribers
- Answer how-to questions about payments
- Troubleshoot streaming and content issues
- Assist subscribers with how-to questions & navigating on the given application
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