Customer Support Advocate

New
GreeceFull-TimeEntry
Salary not disclosed
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Job Details

Languages
Swedish, English
Required Skills
TroubleshootingTechnical supportCustomer support

Requirements

  • Native or near-native level in Swedish
  • Good knowledge of English language (B2+ level)
  • Great communication & soft skills
  • Problem-solving skills
  • Computer knowledge/tech savviness
  • Work experience in customer support/assistance will be considered as an advantage

Responsibilities

  • Communicate through chat & phone with subscribers
  • Answer how-to questions about payments
  • Troubleshoot streaming and content issues
  • Assist subscribers with how-to questions & navigating on the given application
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