Customer Service Associate
New
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- Minimum of one year of experience working in a customer facing role
- Required Skills
- Customer serviceActive listening
Requirements
- Resume with application
- High School diploma or GED
- Minimum of one year of experience working in a customer facing role
- Quiet and secure working environment free from background noise
- Ability to guard client confidential information
- Familiarity with computers and internet navigation
- Internet speed: Ping less than 50 ms
- Internet speed: Download greater than 12.0 Mbps
- Internet speed: Upload greater than 2.0 Mbps
Responsibilities
- Receive inbound calls from merchants
- Answer questions
- Drive issues to resolution to the client’s satisfaction
- Provide a WOW experience through active listening
- Help clients figure out the best solutions
- Utilize verbal and written communication skills to provide service
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