Customer Service Representative
New
United StatesFull-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceMicrosoft OfficeMultitaskingData entry
Requirements
- Excellent written and verbal communication skills
- Previous inbound call center experience or equivalent customer service background
- Proficient PC skills with Microsoft Office
- Ability to work with dual screens and toggle between multiple systems
- Minimum 6 months of computer data entry experience
- Proven multitasking ability (talk and type)
- History of on-time attendance
- High School Diploma or GED
- Access to stand-alone monitor, USB corded headset, and a quiet, distraction-free home workspace
Responsibilities
- Handle inbound customer service calls
- Solve problems for callers
- Connect with people via phone with sincerity and professionalism
- Perform data entry while on calls
- Research information during live calls
- Maintain high standard of customer service
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